Customer Support
We'll make it right.
If something went wrong with your order or product, tell us. Our care team will follow up and help you resolve it.
Raise a complaint
Verify your order, share your concern, and receive a ticket number.
What happens next
Your request gets a ticket number, so you can track its progress without repeating your concern.
- Verify your orderEnter the OTP sent to the phone number on your order.
- Tell us what happenedChoose the issue and add the details our team needs.
- Get a ticket numberSave the reference shown after successful submission.
- Track the updateUse the Track a ticket tab above whenever you need a status.
Prefer to talk?
Our team is a message or call away.
WhatsAppBest for sharing photosChat → 8989174741Call our care teamCall → Doctor consultationFor health questionsBook →Common questions
Quick answers before you write in.
My order has not arrived.
Check the order tracking page first. If the status has not moved for several days, or says delivered when it was not, submit a complaint for that order.
My product arrived damaged or leaking.
Select the relevant issue and attach a photo of the parcel or product when submitting your complaint.
How long does a refund take?
The timeline depends on your payment method and bank. Please see our refund policy for the current terms.
I had a reaction after using a product.
Stop using it and consult your doctor. Then contact our care team so they can review the concern.
Can I change or cancel my order?
Contact us as soon as possible. An order that has already shipped may not be cancellable.
Still need help?
Email muditamcare@gmail.com or call +91 8989174741. Include your ticket number if you already have one.
Registered office
Muditam Ayurveda Private Limited
D42, Dr. Ambedkar Colony, Chattarpur Enclave, Opposite Vishal Megamart, 100 Feet Road, Phase 1, New Delhi 110074